When it comes to developing a successful broker/client relationship, there are a few core components that lead to success in the world of employee benefits. For examples, a client must have the utmost confidence that their broker will:
- Be willing to fight for them during carrier negotiations and claims-related issues
- Be proactive in educating them about alternative benefit solutions and compliance requirements
- Be always ready and willing to help lift items off of their to-do-list
In addition, a recent study from Ernst & Young highlighted another aspect that is critical to the success of an employee benefits program — that is, delivering technology-driven solutions that automate processes and improve communications.
Here are a few ways that CBG Benefits may put technology to use to help your company achieve its goals:
Through our data analysis tools, we are able to convert your claims data and plan utilization data into bottom-line savings. By identifying specific cost drivers, we’re able to identify targeted employee benefit solutions that will truly deliver value to your organization.
In addition, our plan modeler tool enables you to “test drive” potential plan changes ahead of time before making any decisions.
As the number of smartphone and tablet owners has continued to increase, we’ve been able to help organizations provide mobile-based tools that educate, engage, and empower employees.
For example, some companies have found success by rolling out mobile versions of their intranet, which makes it easier for employees to access key HR forms and benefits plan information.
Others have utilized mobile-optimized video presentations in their onboarding, compliance, and training efforts.
Also, mobile tools and Apps have played an important role as companies seek to increase participation in their wellness programs.
When it comes to building a deep relationship, face-to-face time is absolutely critical. However, as new communication channels have arisen, the preferences for some have changed.
To ensure that our clients receive the insight, answers, tools, and service through the channel they prefer, we have ensured that we’ve made ourselves available in a variety of areas. I encourage you to connect with CBG Benefits on social networks such as LinkedIn, Twitter, Pinterest, SlideShare.
Are you dealing with specific employee benefits-related challenges today? If so, I’d love to offer a listening ear and a solution that truly meets your needs.
Please give our team a call today at 781-759-1222.